Privacy Policy

1. Introduction & Scope

Naturequestarchive ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, applications, and services (collectively, the "Services"). Please read this policy carefully. By accessing or using Naturequestarchive, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, contact us via email or phone, or participate in community forums. This may include your name, email address, mailing address, phone number, payment information, and profile details.

When you visit our website, we automatically collect certain information through cookies, analytics, and similar technologies, including your IP address, browser type, pages visited, time spent on pages, and referring URL. This information helps us understand user behavior and improve our Services.

3. Use of Personal Information

We use your personal information to provide, maintain, and improve our Services; process transactions; send transactional and promotional communications; respond to your inquiries; comply with legal obligations; prevent fraud and abuse; and personalize your experience. We may also use aggregated or de-identified information for analytics, research, and marketing purposes.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with service providers (payment processors, cloud hosting providers, email services) who are contractually obligated to use it only for providing services to us. We may also disclose information when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services, fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us, subject to legal retention requirements.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. You may also have the right to opt-out of marketing communications, request restriction of processing, or data portability. To exercise these rights, please contact us at hello@naturequestarchive.com or call +81 3-3691-3503.

7. Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing your information. Your use of third-party services is governed by their terms and policies, not ours.

10. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to remember your preferences, understand how you use our Services, and deliver personalized content. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

11. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using our Services, you consent to the transfer of your information to countries outside your country of residence.

12. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services following such notification constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

Email: hello@naturequestarchive.com
Phone: +81 3-3691-3503
Address: 〒124-0012 Tokyo Katsushika City, Tateishi, 6-13-2